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Contact

We’re here to help

Have a question about a scanner, compatibility, or setting up a workflow? Send us a note and we’ll point you to the right guide or test result. Typical response time: 1–2 business days.

How to reach the right person

  • Review questions or data requests: email with subject “Review Data Request”
  • Press or partnership inquiries: email with subject “Press/Partnership”
  • Privacy or security reports: email with subject “Privacy/Security”

FAQ

Q: Do you accept products for review? A: Yes, but loaned units receive the same standardized tests and no editorial promises. We disclose all loaners and return units when requested.

Q: Can you help me pick a scanner for my specific workflow? A: Yes. Share your OS, cloud storage, typical batch size, document types, and budget. We’ll recommend a shortlist plus setup profiles to get you productive fast.

Q: How can I request a retest after a firmware/driver update? A: Email us the device model and version details. If the change impacts reliability, OCR, or integrations, we’ll schedule a retest and update the review.